Agile Courses, Scrum.Org

Advanced Professional Scrum Master (PSM-II)

This program is conducted in association with Agilemania.

Jan-Dec, 2024. Certification Fees is included in the Training Cost

Course Description:

During the two-day program, students will gain the skills and knowledge required to advance as successful Scrum Masters. We’ll cover topics such as how the values and principles of Scrum can guide decision-making and how to create an environment conducive to agility. As a Scrum Master, you must be able to recognize the most appropriate stance needed depending on the team’s circumstances.

Our role is to educate other organizational stakeholders about Agile and Scrum benefits. To succeed, you need pertinent information extensively discussed by the Professional Scrum Trainer (PST) throughout the class. The PST will also provide exercises, stories, facilitation techniques, resources, and more. Moreover, there’s time for coaching on topical challenges you or your classmates may face today or encounter later.

Course Objectives:

➜   What makes an effective Scrum Master
➜   How to support the Scrum Team
➜   How to support the organization
➜   Challenges of middle management
➜   Dealing with complexity and impediments
➜   Measurement in Scrum
➜   Successful product delivery and “Done”
➜   Facilitation techniques
➜   How to apply Scrum Values and Principles for decision making.
➜   Understanding Servant Leadership
➜   Tips and Techniques for Scrum Masters to work with a wider organization.

Who Should Attend?

The Professional Scrum Master II course is for anyone involved in software development using the Scrum Framework. This PSM Certification is particularly beneficial for those people within an organization accountable for getting the most out of Scrum, including Scrum Masters, Agile Coaches, Change Agents, Leaders and Managers.

Course Topics:

Effects on the organization of a successful Scrum Master

Scrum is a framework that highlights the problems with existing processes within an organization. It creates ample transparency so that people can Inspect and Adapt for improvements.

Here you will learn:

  • How Scrum Master creates an environment where Scrum Teams thrive.
  • How Scrum Master facilitates discussions with rest of the organization that do not impede the Scrum Team.
  • How Scrum Master will help the organization to adopt to Scrum to deliver business impact.

Any group of people has to go through a journey before it becomes a team. Often this journey is explained using the Tuckmans model. However, when there are people with different skills, experience, opinions and backgrounds, some conflict is deemed to happen.

Here you will learn:

  • The different levels of conflict
  • What is the role of Scrum Master in dealing with conflicts at each level
  • How can Scrum Master help team navigate through conflicts to deliver business results.

One important skill that the Scrum Master has to have is facilitation. There are numerous situations where team gets stuck such as business problem, technical solution or even a conflict. A Scrum Master has to help the team to get past that by effective facilitation.

Here you will learn:

  • What are different facilitation techniques
  • Liberating Structures

Often, Scrum Team members keep working on individual tasks without having any clarity “WHY” they are doing “WHAT” they are doing, throughout the Sprint.

Here you will learn:

  • What Sprint Goal is?
  • How is commitment associated with Sprint Goal.
  • Scrum Master’s role in facilitating creation of meaningful Sprint Goals.

Scrum Guide does not specifically calls out management or management roles within Scrum. But management is needed for an organization. So how is management handled with Scrum?

Here you will learn:

  • Distribution of management in Scrum
  • Self-managing team
  • How Scrum Master creates an environment for self-management.

What gets measured can be improved. However, not everything that can be measured, matters. As a Scrum Masters, knowing what metrics and measurements makes sense to growth of team is really important.

Here you will learn:

  • Measuring the success of Scrum
  • Outcomes vs Outputs
  • Focus on value

Management within an organization has its own challenges while adopting agile/Scrum. They often don’t see their place in any of these frameworks, which results in fear and anxiety; thus not enough support for implementing Scrum.

Here you will learn:

  • To help management see their role in Scrum adoption
  • Understand their needs, challenges and pains
  • Help them understand which parts of their role can be shared within the Scrum Team accountabilities.

Most of the Product Development happens in the complex domain. Typical, traditional, predictive management/leadership styles impede creativity of individuals which is necessary to find solutions to complex problems.

Here you will learn:

  • Scrum Master’s contribution as a Servant Leader
  • How to implement Scrum and empirical process to address complex problems.

Scrum Guide states that the Scrum Master is accountable for improving the effectiveness of the Scrum Team. The Scrum Master does so by removing any impediments that hinder the growth of the team.

Here you will learn:

  • What are the impediments?
  • Which impediments the Scrum Master should remove and which to leave for the Scrum Team to take care.
  • How not to become a bottleneck for the Scrum Team.

If Scrum is to be reduced to one and only one purpose then it would be to create a “Done” increment. It is not enough to have a “Done” increment every few sprints.

Here you will learn:

  • What makes an increment “Done”.
  • What can help teams identify their Definition of “Done”.
  • How Scrum Master facilitates creation of “Done” Increments.

Every Scrum event is an opportunity to Inspect and Adapt. However, in the long run they turn out to be just motions done to meet some requirements of the framework without any real Inspection and Adaption happening.

Here you will learn:

  • To bring the focus back on the purpose of event.
  • Use facilitation techniques to make the events more meaningful.

Scrum does not solve your problems, it only makes visible the current efficacy of your system. How do we ensure successful product delivery when the current system is inefficient? And what do we really mean by successful product delivery?

Here you will learn:

  • What it means to deliver a successful product.
  • How can Scrum Masters help Product Owners to deliver successful products.
  • Helping PO and Developers to embrace complexity and uncertainty of product development.
  • Facilitating the use of empirical approach for successful product delivery.

One service that Scrum Master provides is towards the Product Owner. Product Owners are often limited by their availability for the Scrum Team or their understanding of the empirical approach to product development.

Here you will learn:

  • Helping Product Owners to embrace empirical product development
  • Help Product Owner to manage Product Backlog
  • Support Product Owner to deliver business value.

One important aspect of Scrum Master role is to be the torch bearer for change within an organization. Scrum Master has to inculcate habits and behaviors that would enable the organization to thrive in a complex environment.

Here you will learn:

  • How to promote a Scrum-friendly culture
  • Levels of impediments and removing impediments in the way of change.
  • Different levels where Scrum Master can operate as a change agent.



What is the duration and timings of this course?

NA ..

No. We do not provide any tools with this course.

Yes this certification is valid for lifetime.

No, we do not provide placement.

The maximum batch size is 20 members in one batch.

Yes post training support will be provided, you can contact the trainers for any queries which you may have.

No, coding is not a prerequisite.

We strongly recommend that the participants attend the batch which they have specifically registered for. There can be exceptions in case of emergencies but the difference in fee(if any) will have to be borne by the participant.

No we do not provide refunds upon cancellation.

Yes we can arrange for an in-house batch for your company given there are a minimum of 10 participants per batch.

Advanced Professional Scrum Master PSM II Certification


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Naveen Kumar

Program highlights:

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Jan-Dec 2024

The course is held on every 1st 3 weekends of every month.

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